Returns & Exchanges
At Organic, we are committed to sustainable fashion and want you to love your eco-friendly pieces. If you are not completely satisfied, you can return or exchange your unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original biodegradable packaging, ensuring all organic cotton tags and labels remain attached.
Ship with Care
Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing